Belgium: Knowledge Management

Unlock insights in your organisation though knowledge sharing

Find out how your organisation can learn from its people and its experiences to become more innovative, responsive and strategic:

• develop a culture that harnesses the know-how and experience of your people
• make knowledge accessible to everyone who needs it, by building knowledge sharing (KS) into everyday operations
• use knowledge management (KM) to achieve and support your strategic objectives

Why choose this course

This unique course is designed for development professionals who have an interest in information and knowledge management and knowledge sharing approaches. It is ideal for managers of teams and departments, especially for those who recognise the value of sharing beyond organisational roles and functions. It is crucial for those involved in change management and developing organisational strategy in complex adaptive systems. Communications, M&E and learning and development specialists wanting to help others interpret, share and use their insights, find this course equally valuable.

What you will learn

Through a mix of practical activities, theory and case examples you will learn how to:

• advocate for effective knowledge sharing
• foster an enabling environment within your own organisation that encourages knowledge sharing
• conduct a knowledge management assessment of your organisation
• apply knowledge sharing tools and techniques in practice
• develop a knowledge management strategy to institutionalise KM practices within your organisation

Daily Course Objectives

Subject to change to reflect participants' needs.

• Day 1

  Fundamentals

  • understand the fundamentals and key concepts of knowledge management

  • how to make a case for knowledge management

  • explore the role of KM in an organisation

  • identify where KM is situated in your organisation

  • establish a framework and components for developing your knowledge management strategy throughout the course

• Day 2

  Understanding context and taking stock

  • understand the cultural and behavioural elements of knowledge management

  • explain how to develop a conducive environment for knowledge sharing and overcoming challenges

  • learn how to make the best use of organisational assessments

• Day 3

  Actively learning from feedback loops

  • examine supply and demand for knowledge

  • capture and generate meaningful lessons learned

  • recognise and maximise learning opportunities in the project cycle

  • pool good practice examples

• Day 4

  Pure KM tools and supporting practices

  • explore and apply knowledge sharing techniques and processes

  • share current examples of ICT and social media

  • identify and work with knowledge champions

• Day 5

  Knowledge management strategy

  • develop steps for a knowledge management strategy

  • validate components of your KM strategy with peer support

  • share insights for overcoming challenges and recognising success in KM in your organisation

What our participants say

“The course is fantastic. I have now increased my capacity beyond monitoring and evaluation and understand how my organisation can learn from its programme successes and failures, and capitalise on these learnings. By having knowledge champions at all levels we can avoid relying solely on our communications staff.”
Brima Kamara, M&E Officer, IFAD Sierra Leone

"Since participating on this very useful knowledge management workshop I am now engaged in IFAD’s country KM strategy, strengthening KM in our projects and forming a KM group.”
Ahmed Subahi, Country Programme Officer, IFAD, Sudan

"This course was very helpful and I thoroughly enjoyed the participatory discussions. It was fun learning - I particularly like how the course was structured and how everything came together nicely. The interactions and feedback were meaningful and sincere."
Shadiyana Begum, Research Associate, UNFPA Pacific Sub-Regional Office,
Republic of Fiji

"Great course, which I really enjoyed and helped me in my work."
Giovanni Capannelli, Principle Economist, Asian Development Bank, Philippines

"IMA is a class apart. The training approach on this course was involving and participatory and instrumental for easy learning.It opened up my inner thinking and helped me not to take the people around me for granted."
Awori Cathy, Rural Financial Services Programme, Uganda

This course is really and truly about knowledge management and how to achieve the practical reality of institutionalizing KM into any organisation and unlocking deep knowledge.
Ubah Nnenna, Knowledge Management Officer, Nigeria Deposit Insurance Corporation (NDIC), Nigeria

"IMA offers a quality training course with highly knowledgeable training providers with excellent facilitation skills. Throughout this training course I've learnt quite a lot of new things around knowledge sharing methods, assessment and action planning. These are very helpful for my team and organisation."
Kolab Chhim, Monitoring and Evaluation Team Leader, KHANA, Cambodia

"I came on this course not sure what I could do to change the KM culture of my organisation. I am leaving motivated and re-energised – I have a clear sense of direction and I’m excited now with the prospect of implementing my new action plan."
Camille Neyhouser, Organisational Learning & Knowledge Management Specialist, Fred Hallows Institute, Australia

Meet the Trainer

'You may ask, why run a course on knowledge management? Well because - we believe everyone should be a knowledge worker. From forming bonds to enable peer learning, to fostering critical self-reflection; our KM training takes you on a journey of discovery.
Silvia Capezzuoli, IMA Senior Consultatant

For more information please visit us at www.imainternational.com, email us on post@imainternational.com or call us on +44 (0) 1273 833030.

View our fact sheet here...

http://www.imainternational.com/documents/factsheets/Knowledge%20Management_2018.pdf

We also run this course as in-house training for organisations.